Privacy Policy
Last updated: January 4, 2026
Introduction
At CrystalSpring San Gabriel Pool Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
Information We Collect
We collect information that you provide directly to us when you:
- Request a service quote or contact us for information
- Schedule pool cleaning or maintenance services
- Create an account or sign up for our services
- Communicate with us via phone, email, or our website
- Make payments for our services
This information may include your name, address, phone number, email address, pool details, payment information, and service preferences.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and how you interact with our site. This includes your IP address, browser type, pages visited, time spent on pages, and referring website. We use this information to improve our website and better understand how visitors use our services.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our pool cleaning services
- Schedule appointments and service visits
- Process payments and send billing information
- Communicate with you about your service
- Send service reminders and updates
- Respond to your questions and requests
- Improve our services and customer experience
- Send promotional materials if you have opted in
Information Sharing
We do not sell your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors, scheduling software providers, or email service providers. These partners are required to keep your information confidential and use it only for the purposes we specify.
We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer or merger.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes using secure servers, encryption for sensitive data, and limiting access to your information to employees who need it to provide services. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect some website functionality.
Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Request deletion of your information
- Opt out of marketing communications
- Object to certain uses of your information
To exercise these rights, please contact us using the information provided below.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
CrystalSpring San Gabriel Pool Care
217 E El Monte St, San Gabriel, CA 91776
Phone: (626) 345-7340
Email: contact@sangabrielpoolservice.com